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Software FAQs

Software FAQs

FAQs about the Hawkin Mobile App and Hawkin Cloud Platform

Did you Make a Mistake Testing in the Capture App? Here's a Guide to Resolve it

General Software FAQ

How do I reset my password?

What, Why and When to Use Tags

How do I move an athlete to a different group or team?

What is the difference between RSI and mRSI?

Can I import data into my Hawkin Cloud from another system?

How to create an API token

How to Use API to get Hawkin Dynamics Data into Microsoft Power BI

How to edit "active" metrics

How to Use API to get Hawkin Dynamics Data into Microsoft Excel

What kind of Android Device Can I Use?

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Hawkin Capture App

Why am I saving data in Offline mode?

"Tablet Waiting For Status" Error Message

Editing Tests: Changing tags, athlete, and or disabling a test.

Center of Pressure: How do I find COP in the Hawkin Capture App?

Key Metrics on Mobile App

My force plates aren't connecting...

How do I track bodyweight in the HD Mobile App?

I can't connect to my plates - what do I do?

Updating Firmware & Mobile App

Test In Offline Mode

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Online Hawkin Cloud

Remove Tag From Test

How do I reactivate an archived/deactivated athlete profile?

How do I find and use force- displacement and force-velocity loops?

How to Export Rosters

How do I import athletes from an Excel file?

How do I organize my athletes in the cloud?

How do hide/show metrics?

How can I remove athletes from my database?

I used the wrong tag/athlete name, how can I fix it?

How do I export data from my cloud dashboard?

How do I add a new login?

How do I add an image to my team?

Missing Tests In the Cloud Database

Why isn't my data uploading to the cloud?

Merging Athletes

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