Software FAQs

FAQs about the Hawkin Mobile App and Hawkin Cloud Platform

• Why am I saving data in Offline mode?
• How to I convert metrics to the imperial system?
• How to access the Hawkin API
• How do hide/show metrics?
• How do I track bodyweight in the HD Mobile App?
• How do I reactivate an archived/deactivated athlete profile?
• What are Active Metrics?
• How do I add an image to an athlete?
• Processing Error on Drop Jump
• How do I add an existing athlete to a new team?
• What is the best web browser to use for the web app?
• How do I configure EUR and DSI Reports?
• Can I use the HD software with non HD force plates?
• How do I delete tests?
• How do I create reports?
• How Do I Collect Data with the Hawkin Capture App?
• How do I install the Hawkin Capture App?
• How Do I Connect to my Hawkin Dynamics Force Plates?
• How do I create a new team?
• How do I create groups?
• How do I import athletes from an Excel file?
• I used the wrong tag/athlete name, how can I fix it?
• How Do I Login to the Cloud?
• Which tests are included in the mobile app?
• Is there an iOS (Apple) mobile app?
• What kind of Android Device Can I Use?
• How Do I Set Up My HD Account?
• What is a tag?
• How do I add a new login?
• How do I add an image to my team?