company logo
Help Center
  • Back to website
  • Contact us
  • Go to Customer Portal
Software FAQs
  • Education
    • Intermittent Monitoring
  • General FAQs
  • Metrics
  • Software FAQs
  • Data FAQs
    • Metric FAQs
  • Getting Started
    • Setting up your Hardware
    • Troubleshooting
    • Hardware FAQs
      Back to home
      1. Help Center
      2. Software FAQs
      • Education
        • Intermittent Monitoring
      • General FAQs
      • Metrics
      • Software FAQs
      • Data FAQs
        • Metric FAQs
      • Getting Started
        • Setting up your Hardware
        • Troubleshooting
        • Hardware FAQs

      Software FAQs

      FAQs about the Hawkin Mobile App and Hawkin Cloud Platform
      • How can I remove athletes from my database?
      • What are tags and when should I use them?
      • When should I "exclude weight" with tags?
      • How do I create new accounts under my organization?
      • How do import an entire team roster into the cloud?
      • Can I import data into my Hawkin Cloud from another system?
      • Why am I saving data in Offline mode?
      • How to I convert metrics to the imperial system?
      • How to access the Hawkin API
      • How do hide/show metrics?
      • How do I track bodyweight in the HD Mobile App?
      • How do I reactivate an archived/deactivated athlete profile?
      • What are Active Metrics?
      • How do I add an image to an athlete?
      • How do I add an existing athlete to a new team?
      • What is the best web browser to use for the web app?
      • How do I configure EUR and DSI Reports?
      • Can I use the HD software with non HD force plates?
      • How do I delete tests?
      • How do I create reports?
      • How Do I Collect Data with the Hawkin Capture App?
      • How do I create a new team?
      • How do I create groups?
      • How do I import athletes from an Excel file?
      • I used the wrong tag/athlete name, how can I fix it?
      • How Do I Login to the Cloud?
      • Which tests are included in the mobile app?
      • Is there an iOS (Apple) mobile app?
      • What kind of Android Device Can I Use?
      • How Do I Set Up My HD Account?
      • What is a tag?
      • How do I add a new login?
      • How do I add an image to my team?
      company logo
      Help Center
      • facebook_social_link_icon_alt_text
      • twitter_social_link_icon_alt_text
      • instagram_social_link_icon_alt_text
      • linkedin_social_link_icon_alt_text
      • youtube_social_link_icon_alt_text
      • Back to website
      • Contact us
      • Go to Customer Portal
      • Sign in