Troubleshooting Error Messages

Find some quick fixes to common issues you may encounter

• System Weight is less than normal
• "Tablet Waiting For Status" Error Message
• Missing Tests In the Cloud Database
• Why do I keep getting failed tests?
• Why isn't my data uploading to the cloud?
• Processing Error on Drop Jump
• My force plates aren't connecting...
• Where can I find replacement parts?
• I can't connect to my plates - what do I do?