If you are having trouble getting your force plates to power on, please follow these steps:
- Try plugging the plates into power, and try using a different outlet.
- Ensure you are plugging into the "Charge" port and not the "Comms" Port
- Try plugging in to a different USB wall charger - any standard USB will work to charge the plates.
If this doesn't resolve your issue, please contact us at techsupport@hawkindynamics.com