My plates won't turn on...

If you are having trouble getting your force plates to power on, please follow these steps:

  1. Try plugging the plates into power, and try using a different outlet. 
  2. Ensure you are plugging into the "Charge" port and not the "Comms" Port
  3. Try plugging in to a different USB wall charger - any standard USB will work to charge the plates.

If this doesn't resolve your issue, please contact us at