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Software FAQs
FAQs about the Hawkin Mobile App and Hawkin Cloud Platform
General Software FAQ
- How do I reset my password?
- What, Why and When to Use Tags
- How do I move an athlete to a different group or team?
- What is the difference between RSI and mRSI?
- Can I import data into my Hawkin Cloud from another system?
- How to create an API token
- How to Use API to get Hawkin Dynamics Data into Microsoft Power BI
- How to edit "active" metrics
- How to Use API to get Hawkin Dynamics Data into Microsoft Excel
- What kind of Android Device Can I Use?
Hawkin Capture App
- Why am I saving data in Offline mode?
- "Tablet Waiting For Status" Error Message
- Editing Tests: Changing tags, athlete, and or disabling a test.
- Center of Pressure: How do I find COP in the Hawkin Capture App?
- Key Metrics on Mobile App
- My force plates aren't connecting...
- How do I track bodyweight in the HD Mobile App?
- I can't connect to my plates - what do I do?
- Updating Firmware & Mobile App
- Test In Offline Mode
- Compare Two Tests in the Hawkin Capture Application
Online Hawkin Cloud
- Remove Tag From Test
- How do I reactivate an archived/deactivated athlete profile?
- How do I find and use force- displacement and force-velocity loops?
- How to Export Rosters
- How do I import athletes from an Excel file?
- How do hide/show metrics?
- How can I remove athletes from my database?
- I used the wrong tag/athlete name, how can I fix it?
- How do I export data from my cloud dashboard?
- How do I add a new login?
- How do I add an image to my team?
- Missing Tests In the Cloud Database
- Why isn't my data uploading to the cloud?
- Merging Athletes
- Historical Data Inclusion
- Sharing Report Templates