How to Update Your Plates to be IOS compatible

•  Updating Generation 5 Force Plates Using the Device Updater

  Use the Device Updater in Hawkin Cloud to install the latest firmware on your Generation 5 force plates.

  What You'll Need

  Before getting started, ensure you have:

  • A Generation 5 Hawkin Dynamics force plate
  • A USB-C cable compatible with your computer
  • A computer with internet access
  • A small tool (such as a pen tip or SIM-ejection tool), if needed during the update process

  Using an older generation plate? Contact your Hawkin representative to discuss upgrade options.

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  Firmware Update Instructions

  Step 1: Power Off the Force Plates

  Ensure all force plates are powered off before connecting them to your computer.

  Step 2: Log Into Hawkin Cloud

  On your computer, sign in to Hawkin Cloud and navigate to:

  Settings → Device Updater

  Step 3: Connect the Force Plates

  Using a USB-C cable, connect each force plate to the same computer running Hawkin Cloud.

  Depending on your computer, you may need a USB-A to USB-C adapter or dongle.

  Step 4: Run the Device Updater

  Follow the on-screen instructions in the Device Updater to complete the firmware installation process.

  Step 5: Verify Completion

  Once the update is complete, disconnect the USB cable(s) and power on the force plates.

  Your force plates will now be ready to pair with your iOS device and use with the latest firmware.

 Need Help?

If you encounter any issues during the update process or have questions about your force plates, contact our support team:

techsupport@hawkindynamics.com